Tokyo Apartments - Apartments and Guesthouses in Tokyo

FREQUENTLY ASKED QUESTIONS

PART I - ABOUT FONTANA COMPANY
1. Why Easy Living Tokyo?
2. FONTANA versus regular japanese Real Estate agencies
3. FONTANA office - how to get there?
4. Do you speak English?
PART II - ABOUT OUR APARTMENTS AND GUESTHOUSES
5. Guesthouse/Apartment - what is the difference?
6. What about furniture and appliances?
7. How do I pay the rent?
PART III - BASIC RULES AND MERITS OF FONTANA SYSTEM
8. How can I reserve a room? How about from abroad?
9. What if I cancel my reservation?
10. I would like to take a look at the room. Can I arrange that?
11. What do I need to rent a room?
12. What other payments are required to rent a room?
13. Do I need a guarantor?
14. What is not included in the rent?
15. What about internet connection?
16. How about telephone?
17. What is the minimum rental term?
18. I am going to vacate the room in the middle of a month, but do I still have to pay for the whole month?
19. Is it true that any nationalities can rent a room from FONTANA?
20. My friend/family is coming to Tokyo. Can I let them stay at my room?
21. What can I do if I have a problem in my apartment? Am I responsible?
22. When I move out, how do I get my deposit back?

1. Why Easy Living Tokyo?
Fontana Company is a real estate agency in Tokyo Japan, providing cheap, furnished apartments and guesthouses for people of all nationalities. Serving since 1990, we currently rent over 800 furnished rooms in over 80 convenient locations in central Tokyo. We make it EASY to start your LIVING in TOKYO

2. FONTANA versus regular japanese Real Estate agencies
When you rent a place with FONTANA, you only have to prepare the following:
1. Equivalent of 1 month's rent (2 weeks if a guesthouse) Security Deposit as an insurance against damages to our facilities and equipment. The Deposit is 100% refundable when you move out providing the room is left clean and in it's original condition.
2. The first month's rent.
3. 15,000 Insurance - 1 time payment - valid for one year.
Additionally, with FONTANA you don't have to look for a guarantor, or a co-signer, that is usually required in Japanese apartment agencies.
WITH JAPANESE REAL ESTATE AGENCIES if you want to rent a room you would need a large deposit ("shikikin" in Japanese) that is equivalent to 2 month's rent, and a gift money to the landlord ("reikin" in Japanese) that is equivalent to a 1-2 months rent (not refundable), an agent fee equivalent to a month's rent (not refundable) plus one month rent in advance. In total 5-6 months worth rent, that will sum up to thousands of dollars. Then, since all japanese apartments are not furnished you will need to buy your own furniture and appliances.

3. FONTANA office - how to get there?
Our office is located Shinjuku-ku SHIN NAKANO station. Please see our location page for the location map. We are open 364 days a week 9:30 am- 7:00 pm.

4. Do you speak English?
Yes. FONTANA staff is multinational and we can speak English. Some of us can also speak Spanish, Portugeese, Chinese, Polish and of course Japanese.

5. Guesthouse/Apartment - what is the difference?
Guesthouse (some people call it - "Gaijin House") is a partially shared accommodation (with several people) in a house or in an apartment. In a guesthouse you have your private lockable bedroom, but you need to share common areas: living room, kitchen, toilet and bathroom.
In an Apartment you will have all facilities on your own. We have 1-room-studio type to 2LDK/3DK rooms ideal for one person or even a family.
Of course, monthly rent for an apartment is higher than that of a guesthouse. Please choose the type of accommodation that meets your budget.

6. What about furniture and appliances?
All FONTANA Rooms are furnished and equipped with the following:
- Bed/Futon with clean sheets and bedding
- Air condition unit
- Fridge
- Microwave oven
- Washing machine (not available in some places due to small room size)
- TV + Video recorder
- simple furniture like desk, chair, bookshelf, trash can, mirror, iron, toaster, some dishes (details differ from room to room).
You can pop in with a suitcase and start your Tokyo life within minutes.

7. How do I pay the rent?
You can pay the rent by cash at our office but some people find it convenient to do a bank transfer.

8. How can I reserve a room? How about from abroad?
You can contact our office by phone, e-mail or SKYPE to check the availability of a room and reserve a room by paying a reservation deposit. You don't have to pay the first month's rent at this moment. You can do this also from abroad by bank transfer. Please contact us for further payment information. (Rooms or beds cannot be reserved without a deposit)

9. What if I cancel my reservation?
Unfortunately , your deposit will not be refunded in that case. After you make your reservation, we make the room "unavailable" to others that are interested in the room.

10. I would like to take a look at the room. Can I arrange that?
Of course, we would like you to take a look when it is vacant or when the previous tenants give us one month notice (only after arrengement with the tenant). Please contact to make an appointment. We can meet you at the nearest station or can come over to our office. Come over to our office and view some photographs of our apartments.

11. What do I need to rent a room?
It is best to see our >From check in to check out Procedure.
We need a copy of your ID (passport, allien registration card or drivers licence), along with the SECURITY DEPOSIT,the first month's rent and 15,000/year insurance. You need to come over to our office to sign up a lease agreement and to receive the key for your room. We will drive you to the place and do the check in together.

12. What other payments are required to rent a room?
NONE. WE DO NOT REQUIRE you to pay any agent fee (usually equivalent to a month's rent ) or reikin (gift money to the landlord usually equivalent to a 1-2 months rent, not refundable).

13. Do I need a guarantor?
NO you don't. FONTANA acts as your guarantor and therefore we require that your rent is payed on time, but we don't require a guarantor who can guarantee you totally.

14. What is not included in the rent?
Utility expenses like electricity, water & gas supply, are not included in all our apartments. You pay only for what you use. There is no connection fee. Wth most of our guesthouses all utilities ARE INCLUDED in the rent. Guest houses are best for people staying on a low budget.

15. What about internet connection?
Most of our guest houses and some of our apartments are equipped with free internet. Please contact us to find out the details.

16. How about telephone?
Sorry, phone line expense is not included. Most rooms have a telephone modular jack installed, so it is possible to make your own contract with a telephone company. But, we find that most of our tenants choose a mobile phone to communicate.

17. What is the minimum rental term?
Our minimum rental term for apartments and guesthouses is one month. Travelers and tourists are welcome too, if they can clear this.

18. I am going to vacate the room in the middle of a month, but do I still have to pay for the whole month?
Of course NOT. After the first month we calculate your rent daily and multiple the days you will be staying for the last month. Please give us the exact date of moving out to calculate your final rent. If you vacate the room in the first month, we have to ask you for the whole month rent.

19. Is it true that any nationalities can rent a room from FONTANA?
We are an agent for all nationalities. Regardless of where you come from, what is the colour of your skin, what is your religion and your job, you can rent a room from us as long as you can afford to pay the rent.

20. My friend/family is coming to Tokyo. Can I let them stay at my room?
If you are renting an apartment from FONTANA we really don't care about the number of people staying with you as long as we know about them (copy of ID is required). There is no extra charge involved. In case of a guest house an extra charge is involved because we are paying for the utilities. Please contact the office if you are expecting guests in your room.

21. What can I do if I have a problem in my apartment? Am I responsible?
Our apartments/guesthouses are all CAREFREE and a team of Handymen are ready to fix any problem that occurs during your stay. However, please note that you are responsible for the maintenace and for all of the equipment in your room. You are NOT responsible for any damages resulting from a normal daily usage.

22. When I move out, how do I get my deposit back?
On your move-out date, your room is checked with one of our staff to asses any possible damage. If there is no damage and the room is left clean you must visit our head office to pick up your full deposit in cash. Alternatively we can transfer the money to any japanese bank.


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		WE ARE a TOKYO MONTHLY APARTMENT AND GUESTHOUSE REAL ESTATE AGENCY providing CHEAP accommodation since 1993. With approximately 800 rooms in almost 100 convenient locations throughout the city to choose from, we are committed to find you a HOME away from your HOME.
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Why Fontana?

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3 EASY STEPS

STEP 1 - Find Your new Tokyo Home!

STEP 2 - make a reservation

STEP 3 - check in